Terra Nova Pty Ltd

Privacy Policy

Last updated: 18 June 2026

This policy explains how Terra Nova Pty Ltd ("Terra Nova", "we", "us") collects, uses and protects personal information when you visit terra-nova.guru or enquire about an expedition. We handle personal information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth) and, where applicable, the EU General Data Protection Regulation (GDPR).

1. Information we collect

• Information you give us — your name, email address, the region you are interested in and the contents of any message you send through our enquiry form.
• Technical information — basic data your browser sends automatically, such as IP address, device type and pages viewed, used to keep the site secure and working.

2. How we use it

• To respond to your enquiry and help you plan a trip.
• To send you information you have specifically asked for.
• To maintain the security, performance and integrity of our website.
• To meet our legal and regulatory obligations.

Our lawful bases are your consent, the performance of steps taken at your request before entering a contract, and our legitimate interest in running a safe website.

3. Sharing

We do not sell your personal information. We share it only with service providers who help us operate (for example, email and hosting), and only to the extent needed to provide the service. Where a trip is delivered with a local partner, we share only the details required to arrange your travel, with your knowledge.

4. Retention

We keep enquiry information for as long as needed to assist you and to meet legal obligations, and then delete or anonymise it. You may ask us to delete your information at any time.

5. Your rights

You may request access to, correction of, or deletion of your personal information, and you may object to or restrict certain processing. To exercise any right, email contact@terra-nova.guru. You also have the right to lodge a complaint with the Office of the Australian Information Commissioner.

6. Cookies

We use a minimal set of cookies. See our Cookie Policy for details.

7. Contact

Questions about this policy can be sent to contact@terra-nova.guru or by post to Terra Nova Pty Ltd, 120 Collins Street, Melbourne VIC 3000, Australia.